Answers to some of your FAQs! If you have a question that isn't on this list, please reach out to us by phone or email, and we’d love to help.
Q: Are your services safe for those who are pregnant and/or breastfeeding? Yes! As always, we recommend double-checking with your doctor, but all of our services are safe for pregnant and/or breastfeeding individuals.
Q: How does your pricing work? Our stylists are divided into three tiers, with tier 3 comprising our master stylists.
Our tier 1 stylists are our beginner stylists, working to perfect their technique and build their book. Tier 1 stylists have been certified for less than 3 years. Price Point: $
Our tier 2 stylists have been certified for at least 3 years and can be Advanced-certified. Price Point: $$
Our tier 3/master stylists have been Advanced-certified for at least 5 years. Price Point: $$$
Eyelash Extensions
Q: Will they ruin my natural lashes? Absolutely not! At Charlie’s Lashes, we are unwavering in our commitment to prioritizing the health and comfort of our valued clientele. We maintain an extensive selection of lashes, as every set is fully custom to you & your lash goals. We recognize the unique characteristics of each individual’s natural lashes in terms of length & density, and our highly skilled stylists undergo comprehensive training to meticulously pair you with extensions that aren’t too heavy for your natural lashes. Our volume full sets, in particular, offer a fuller and bolder appearance while still weighing the same as a classic set of lashes.
Q: How are lash extensions applied? We offer two application styles: classic and volume. Classic is the application of one extension to one natural lash. Volume is an advanced technique that uses multiple extensions on a single natural lash to create more depth and texture. Extensions are applied 0.5mm-1mm away from the base of the natural lash, allowing them to grow with your natural lash cycle.
Q: Why do extensions fall off? Just like the hair on your head, your eyelashes go through a natural cycle of growth and eventual shedding. The lash growth cycle can be broken down into three phases: Anagen (active growth), Catagen (transition phase), and Telogen (resting phase). The entire cycle can take between 4 and 11 months. In the Anagen phase, lashes grow for approximately 30–45 days. Approximately 40 percent of your lashes are in this phase at any given time. Each lash will continue to grow until it reaches a specific length, then stop.
As your natural lashes grow, the extension will grow out further from the base, eventually causing it to fall off. This is why we recommend booking a relash every two weeks!
Q: Will you cut my extensions or natural lashes? No! Never! During a relash appointment, your stylist will remove any extensions that are outgrown and replace them, along with any you may have lost, with new extensions 0.5mm-1mm from the base of your natural lash. Because our lashes are so customizable, we can easily increase/decrease the length of the extensions and even volumize if you have an event coming up!
Q: When do I need to clean my extensions? Every. Day. Our lashes protect our eyes from debris, dirt, oils, bacteria, etc., and not washing your extensions daily puts you at risk of infections, styes, and blepharitis. It’s essential you keep your extensions clean to avoid health concerns and have the best retention possible. If you live an active lifestyle, we recommend purchasing our H-eye-giene Spray for a quick cleanse when you can’t get to the sink.
Q: What makes FlashCure™ different? It uses UV light to instantly cure your lash adhesive, making your lashes more resistant to sweat, water, and humidity. That means better retention, fewer fills, and longer-lasting results.
Q: What’s the difference between traditional lash extensions and FlashCure™? Traditional adhesives air-dry over 24–48 hours, so avoid water, steam, and heavy moisture. FlashCure™ uses a UV curing system that sets your lashes instantly, so you can shower, sweat, and swim the same day!
Q: Do I need to upgrade to FlashCure™ every time? We recommend it for the best retention and comfort — but it’s optional! You can discuss both options during your complimentary consultation.
Q: Can all stylists perform FlashCure™ applications? Yes — all stylists at Charlie’s Lashes are fully trained and certified in FlashCure™ technology, under the guidance of Leslie, our lead lash educator.
Brow Lamination
Q: Can brow lamination fix uneven brows? Absolutely! Because we’re performing a chemical process on the brow hairs, they can be arranged to your desired shape for a bigger, bolder brow or to address shaping concerns.
Q: How does brow lamination work? Eyebrow lamination is a new treatment that can give you a thicker, fuller, more uniform shape without needles! A perm-like solution is placed into the brow, allowing your stylist to create a new, more uniform shape. We can create arches, extend tails, cover scar gaps, and create the latest “fluffy” brow trend. Your gorgeous new brows will last up to 6-8 weeks!
Lash Lift & Tint
Q: Do lash lifts damage your natural lashes? No! While it’s similar to a perm, the lash lift process is much gentler because it’s specifically formulated for the eye area. The silicone rods & shields used help ensure none of the product is placed too close to the eye. Your lash lift is based on multiple factors, determined by your highly skilled stylist, to avoid potential damage or over-processing.
Q: How does a lash lift work? A lash lift & tint eliminates the need for an eyelash curler, shaping and curling your lashes for a semi-permanent hold. It’s a four-step process to define your natural eyelashes and create the illusion of extra length. Your lashes are lifted onto a silicone rod or shield (depending on your eye shape and desired results), while the perm-like solution trains your lashes to hug the shape of the rod/shield. This low-maintenance lash service will yield eye-popping results for up to eight weeks.
Q: Why did my lash lift not hold for the full time? While this isn’t common, it can happen to those who don't follow aftercare instructions or to those with extremely straight or even downward-pointing lashes. After receiving a lash lift, keeping your lashes away from water, heat, and steam for the first 24 hours is essential to yield perfect lash lift results. Those with very stubborn lashes may require us to reprocess them, especially if it’s the first time having a lash lift & tint done. If you feel like your lash lift isn’t holding, we highly encourage you to reach out to us to give you the lashes you’re head over heels for!
Q: Can I wear mascara with a lash lift? Yes! You can continue wearing mascara or makeup as normal after the 24-hour period has ended.
Q: What is a Korean lash lift? The Korean lash lift is an advanced technique that lifts your natural lashes from the root using a gentler, more precise method than traditional lash lifts. This approach focuses on lash health while creating a soft, elongated, and naturally lifted look.
Q: What makes a lash lift at Charlie’s Lashes different? At Charlie’s Lashes, we combine the Korean lash lift technique with the Giusto Booste Advanced Formula, delivering results that are not only beautifully lifted but also healthier and longer-lasting. Our approach is customized to each client for a more refined, luxury experience.
Q: Can I get a lash lift if I’ve had extensions before? Yes, but all lash extensions must be professionally removed before your appointment. We’ll also assess the health of your natural lashes to ensure they’re ready for lifting.
Q: What’s the aftercare for a lash lift & tint? For the first 24 hours, avoid water, steam, and heavy sweating. After that, your lashes are low-maintenance. To maintain healthy, hydrated lashes, we recommend using a nourishing serum, such as our aftercare products, to support longevity and shine.
Q: How long does the appointment take? A lash lift & tint appointment typically takes about 60–75 minutes, allowing your stylist to carefully customize the lift and ensure flawless results.
Q: How often can I get a lash lift? We recommend waiting 6–8 weeks between treatments to allow your natural lash cycle to reset and maintain optimal lash health.
Full Body Waxing
Q: How often should I book my wax? Each person’s hair growth cycle is different, so it may vary from person to person and may also be impacted by the time of year. We recommend any face waxing be booked 2-4 weeks apart, bikini/brazilian waxes be booked 2-5 weeks apart, underarms be 3-4 weeks apart, and all other body waxing 3-4 weeks apart. After your first few appointments, you and Diana will be able to discuss the timeline that works best for you and your schedule.
Q: What do I do before body waxing? In order to get the most out of your body wax, a few simple guidelines to follow are avoiding AHA/BHA retinol skincare at least a week prior, no tanning beds 24 hours prior to or post waxing, no fake tan (for facial waxing), exfoliate the day before or the day of, avoid wearing moisturizers to your appointment and be sure to inform your stylist of any new medication/diagnosis or any recent trauma to the skin.
Q: Does waxing reduce hair growth? Yes! Each time you wax, the hair will grow back finer and slower each time. You should notice less hair growth, making the time in between each wax more manageable and less maintenance.
